Privacy Policy

1. Who We Are

Advanced Kendall Deck & Fence is a deck builder and outdoor contractor based in Kendall, FL. We serve homeowners throughout Miami-Dade County. Our website is located at kendalldeckandfence.com, and you can reach us at projects@kendalldeckandfence.com.

2. Information We Collect

We collect information in two ways: directly from you when you contact us, and automatically when you visit our website.

Information you provide directly

• Your name
• Your phone number
• Your email address
• Your address or project location
• Any details you include in a contact form message or estimate request

We collect this information when you call us, email us, or submit a form on our website.

Information collected automatically

When you visit our website, certain information is collected automatically by analytics tools and cookies. This may include your IP address, browser type, the pages you visit, the time you spend on the site, and how you arrived. This information does not identify you personally and is used only to understand how visitors use the site so we can improve it.

3. How We Use Your Information

We use the information you provide to:

• Respond to your estimate request or inquiry
• Schedule and conduct a free on-site estimate at your property
• Communicate with you about your project before, during, and after construction
• Send you a written proposal or contract related to your project
• Follow up after a completed project to ensure your satisfaction

We do not use your information for mass marketing campaigns or send you unsolicited promotional emails. If you contact us, we will contact you back about your specific request.

4. Cookies and Analytics

Our website uses cookies, which are small text files stored on your device when you visit. Cookies help us understand how visitors navigate the site. We may use third-party analytics services such as Google Analytics, which collects aggregated, anonymized data about site usage. You can disable cookies in your browser settings at any time, though doing so may affect how some parts of the site function.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited situations:

• Service providers: We may share information with third-party tools we use to operate our business, such as our contact form provider, email platform, or scheduling software. These providers are only given the information they need to perform their specific function.
• Legal requirements: We may disclose information if required to do so by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We retain your contact information and project-related records for as long as is reasonably necessary to complete your project, maintain warranty records, and comply with applicable legal and tax obligations. If you would like your information removed from our records and you are not a current or recent customer, please contact us at projects@kendalldeckandfence.com and we will honor your request within a reasonable time.

7. Your Rights

You have the right to:

• Ask us what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to any legal obligations we have to retain certain records
• Opt out of any future communications from us

To exercise any of these rights, contact us at projects@kendalldeckandfence.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any external site you visit.

9. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us About This Policy

If you have questions or concerns about this privacy policy or how we handle your information, please reach out: